COUNTY EPOS

The complete EPOS
product portfolio

Software, payments and support built around the way your business operates.

TouchOffice Web+ on a laptop TouchPoint point of sale terminal Mobile POS with integrated DOJO payments
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WHY COUNTY EPOS

Technology backed by people who know EPOS

County EPOS began in Bournemouth and grew through honesty, reliability and solutions tailored to each customer.

40+years of EPOS experience
UKcustomers supported nationwide
ONEsoftware, payments and support conversation

The UK’s only multi-award-winning EPOS provider for software and PDQ services.

County EPOS service van at a sunny UK event
Family-run rootsNationwide capability

VERTICAL MARKETS

Who County EPOS supports

A flexible platform for businesses where fast service, accurate control and reliable support matter.

Hospitality

Pubs, bars, members clubs, restaurants, cafés, bakeries, hotels, holiday parks, takeaways, catering and venues.

Retail

Convenience stores, supermarkets, farm shops, delis, garden centres, gift shops, charity shops and specialist retail.

Leisure, public and care

Leisure centres, bowling, stadiums, visitor attractions, schools, councils, hospitals and residential homes.

THE COUNTY EPOS DIFFERENCE

One connected ecosystem

Sell the whole journey, from the first sale to the insight that improves the next one.

01

ServeFast, flexible sales at the counter, table or kiosk.

02

ConnectKitchen, payments, loyalty, ordering and stock working together.

03

ControlLive reporting and multi-site management from anywhere.

County EPOS connected software family ecosystem
Built around the customerScales with the business
Connected County EPOS retail ecosystem

SECTOR SOLUTION

Retail control from shop floor to head office

Fast at the till. Clear behind the scenes.

Flexible sellingResponsive point of sale with the controls each site needs.
Stock confidenceConnect sales, purchasing, stock movements and supplier workflows.
One view of every siteCentral reporting for independent shops, multi-site operators and enterprise estates.

PRODUCT FAMILY

A portfolio that grows with the customer

Start with what the operation needs today. Add capability as priorities change.

01TouchPointPoint of sale
02TouchPoint LiteLean EPOS
03PocketTouchHandheld ordering
04TouchKitchenKitchen display
05TouchOffice Web+Business management
06TouchTakeawayOnline ordering
07ByTableOrder to table
08TouchReservationReservations
09SelfServiceKiosk ordering
10TouchStockStock management

ORDERING AND ENGAGEMENT

Give customers more ways to order

TABLEPocketTouch

Staff handheld ordering

QRByTable

Customer order to table

KIOSKSelfService

Fast kiosk ordering

ONLINETouchTakeaway

Branded online ordering

BOOKTouchReservation

Online reservations

RETURNLoyalty

Reward repeat visits

SECTOR SOLUTION

Hospitality, connected from table to kitchen

Keep service moving through busy shifts.

Take orders anywhereCounter, handheld, table ordering or self-service.
Send work instantlyRoute orders clearly to kitchen and production teams.
Close the loopIntegrated payments, loyalty, stock and management reporting.
PubsRestaurantsCafésVenues
Connected County EPOS hospitality ecosystem
TouchKitchen kitchen display system

KITCHEN OPERATIONS

TouchKitchen: a clearer path from order to service

Replace paper noise with a live, prioritised production view.

01ReceiveOrders arrive directly
02PrepareClear status and priority
03ServeTrack progress to completion

Clearer communication and fewer missed tickets.

CLOUD MANAGEMENT

TouchOffice Web+: know the business from anywhere

Turn activity into action.

Live visibilitySales, performance and trends without waiting for end-of-day reports.
Multi-site controlReview individual locations or the whole estate.
Less adminCentralise changes and connect finance and business systems.

Any device, any location.

TouchOffice Web+ cloud management software

CORE POINT OF SALE

TouchPoint: the heart of the operation

TouchPoint sales screenTouchPoint table floor plan
Bespoke layoutsMake everyday tasks quick and intuitive.
Operational controlPermissions, pricing, promotions and workflows.
Room to growAdd connected products when the operation needs them.

Fast, flexible and familiar.

County EPOS Pro-Touch installation with customer advertising display and DOJO terminal

COUNTY EPOS HARDWARE

Pro-Touch hardware for busy venues

Premium hardware, configured around the venue.

Pro-Touch screen format options

Two screen formatsChoose a 15-inch display or 15.6-inch widescreen.

Customer-facing advertisingPromote offers, events and services on the optional rear display.
Built for the installationWindows and Android options, flexible ports and peripherals.

INTEGRATED PAYMENTS

Merchant services for every payment journey

DOJO is our preferred partner for fast, reliable integration and a feature-rich customer experience.

Pay at counter and tableThe EPOS sends the transaction and closes the bill automatically.
Flexible bill paymentGratuities, split bills and partial payments.
Mobile, remote and onlineMobile POS, CNP, QR ordering, Click and Collect and delivery.
PREFERRED PARTNERDOJO
DOJO mobile POS running TouchPoint
BarclaycardAdyenElavon
Bespoke quotations available

INTEGRATIONS AND DEVELOPMENT

Integrations and bespoke development

Accounting

  • Xero
  • QuickBooks
  • Sage Business Cloud
  • Fourth

Operations and workforce

  • S4 Labour
  • Procure Wizard
  • Workforce
  • Stock and vouchers

Bespoke development

  • Custom code
  • ETAL scripting
  • Face-to-face discovery
  • Documented delivery
Book a consultation

Our in-house developers use discovery sessions to define and document the requirement before development begins.

NATIONWIDE SERVICE

Care Plan support, including 24/7 emergency cover

County engineers on the road nationwide.

24/7

Emergency assistanceEvenings, overnight and weekends when a serious issue affects trading.

Support Desk 9am to 5pmGeneral help, questions and day-to-day guidance.
Loan terminals included
Remote and onsite training
Online and PDF training material
Basic consultancy
No labour chargesFor covered hardware failures, including out-of-warranty equipment.
County EPOS engineer providing onsite training and consultation

TRAINING AND CONSULTATION

Training that builds confidence

Practical guidance on the system your team uses.

Onsite with an engineerHands-on guidance during installation or a scheduled visit.
Teams and telephoneRemote sessions and direct guidance from the Support Desk.
Scheduled and targetedTraining for new starters, specific roles or operational needs.
Consultation sits at the heart of our support. We give customers the knowledge to work confidently, make informed changes and use their system to protect margin and improve profit.

CUSTOMER PARTNERSHIPS

Happy customers. Real installations.

Trusted by independent businesses, hospitality venues and visitor destinations across the UK.

Customer team with their County EPOS installation
Independent hospitality
Customer with a self-service kiosk installation
Self-service and venues
Retail customer using County EPOS
Specialist retail

LET’S SHAPE THE RIGHT SOLUTION

What should your EPOS
make easier next?

Where does service slow down? What is being entered twice? What do managers need to see sooner? Which customer journey should improve first?

NEXT STEP

Discovery. Demonstration.
Tailored proposal.

01202 331510 support@countyepos.com countyepos.com